![]() ![]() The worst that has happened is that the printer firmware has had to be uploaded. We have Zebra printers in use around the world, having printed more than a million labels. There as also a possibility that the firmware of the printer needed to be upgraded or re-installed. If the printer still mis-behaves then you may need to follow the maintenance procedure mentioned inside the manufacturer’s guide. Then physically carry out the calibration steps mentioned above.Click on the “Reset printer” icon once or twice.Double click on the print settings that is causing problems.View Special > Printer preferences… from the mSupply menu.If the above fails to improve performance then try re-setting the printer. Further pressing of the button on top should now advance exactly one label. ![]()
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